Monday, September 7, 2020

Cloud Computing Does Not Always Offer the Best Total Cost of Ownership

As useful as cloud computing is for testing new applications and use cases, entering new geographies or serving new customer segments and supporting relatively lower volume applications, cloud repatriation--shifting workloads back to private clouds, on-premises data centers or hybrid approaches--makes sense as workload volumes grow.


As often is the case, per-user charging mechanisms work very well at low volumes, often saving capital investment or opex costs. In high volume, the economics often reverse. 


In other words, total cost of ownership--when an app supports high volume--often is lower when supported by on-premises data centers, rather than using a cloud service provider. 


At low volumes of use, renting often makes more sense. That seems to apply for enterprises looking at edge computing, according to a Mobile Experts analysis. Over three years, “it costs about 35 percent to 55 percent more to access a hyperscaler's cloud for a heavy industrial workload at the edge,” Mobile Experts says.


“Unified communications as a service” provides a simple example of the total cost of ownership. One analysis, for example, In a 100-user situation, the total cost of ownership over a five-year period favors a premises deployment over either private cloud or public cloud, according to TTx.


The economics favor on-premises support. 


  • On-premise UC: $220-$240 per user per year

  • Public cloud UCaaS: $360-$480 per user per year

  • Private cloud UCaaS: $250-$350 per user per year


That includes upfront capital investment and recurring costs. A rough estimate of the cost per user for the first year for each system would be:


  • On-premise UC: $70,000-$90,0000 for hardware/infrastructure, software licenses, endpoints, and installation/deployment support.

  • Public cloud solution: In a 100 user environment, in most cases the upfront costs are $0.

  • Private cloud solution: Highly variable but declining


On-premise UC represents costs between$120 to $145 per user, per year for ongoing maintenance, cost of upgrades and public network access. 


Public cloud UCaaS has costs between $360 to $480 per user per year which includes the license cost per month and included deployment support. (This assumes an average of $30-$40 per user for licenses which includes renting the endpoints)


Private cloud UCaaS has recurring expenses between $250 to $350 per user per year for financing and 3rd party maintenance. 


Cloud workloads often are the best choice. But not always.


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